Policies
Please take a moment to read through my policies before booking an appointment.
NEW CLIENTS
All new clients must be 18+
Please fill out your New Client Forms prior to your first appointment.
If you have any inspo photos, please send those to me ahead of time on Instagram (@radikatnailco).
I do not allow guests to be with you at your appointment unless we've discussed it prior. This is for my safety and yours as well.
CANCELLATIONS
I require a 48 hour notice for cancellations. If you cancel within 48 hours of your scheduled appointment you will be charged for the full price of the services you booked. I understand that things happen so please communicate as soon as possible to see if we can reschedule you.
TARDINESS
I have a 10 minute grace period for appointments. If you are going to be more than 10 minutes late, please let me know ASAP. Depending on my schedule that day we might need to reschedule you.
OTHER
I do not offer foreign fills. This means that if you have any product your nails, it will either need to be removed prior to your appointment or we will remove them at the start of your appointment. The charge for removal will be applied to your total and will vary depending on the type of product we are removing. See my Service Menu for details on removal pricing.
I only work with gel polish products, no nail lacquers. This is to ensure the quality and retention of my work.
Frequently asked questions
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You can book out up to 2 months in advance. Remember to pre-book whenever possible as spots fill up quickly.
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No need! I handle those services on my end. Every base set appointment has time built in for nail art. If you think your design might be Tier 3 or 4 you can always send me a picture so that I can make sure we have enough time.
For removals, if you know you’re going to need one so that we can start fresh, shoot me a message and I will add it to your appointment.
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Yes I do! I have a variety of products that are HEMA and TPO free for base services as well as nail art. If there is a specific ingredient you are worried about, shoot me a message and we can discuss.
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Yes I do! You can access it from my booking calendar. Just put in your availability and service preferences and the booking site will automatically notify you if a spot opens up.
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At the moment, no, but I plan to offer that very soon!
Terms & Conditions
SHIPPING & HANDLING
Currently only shipping within the United States.
2-5 Business day processing time. Up to 21 business day processing time during sale and holiday periods.
Please Note: Shipping time does not include processing time. All orders require a production period before they are shipped.
Order cannot be changed after order confirmation.
Incorrect shipping address cannot be changed after order is sent out.
RADIKAT Nail Co. is not responsible for shipping carrier errors, once the order is scanned into the carriers system it is no longer RADIKAT Nail Co.'s responsibility.
RETURNS & EXCHANGES
I do not offer returns or exchanges. For assistance with a order, please send a message.